At DelivaHere, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, why we collect it, and how we use it.
We only collect information necessary to provide our services. We never sell your personal data to third parties.
When you create an account, we collect:
Payment data is processed by our payment partners (Paystack). We store:
If you're a merchant, we also collect:
We do not sell your personal information. We only share data in these specific situations:
When you place an order, we share:
We work with trusted partners who help us operate:
These partners can only use your data to provide services to us, not for their own purposes.
We may disclose information if required by law or to:
If DelivaHere is acquired or merged with another company, your information may be transferred. We'll notify you before this happens.
We take security seriously and use industry-standard measures to protect your data:
However, no system is 100% secure. If you suspect unauthorized access to your account, change your password immediately and contact us.
You can view and update your account information anytime in your profile settings. To request a copy of all data we have about you, contact us.
If your information is inaccurate, you can update it in your account settings or contact support for help.
You can request account deletion at any time. We'll delete your personal data within 30 days, except:
You can opt out of promotional emails by clicking "Unsubscribe" in any email or adjusting your notification preferences. You'll still receive important transactional emails (order updates, receipts).
We use cookies to remember your preferences and improve your experience. You can disable cookies in your browser settings, but some features may not work properly.
We respect browser "Do Not Track" signals for analytics tracking, but not for essential functionality like authentication.
We keep your data only as long as necessary:
DelivaHere is not intended for children under 18. We don't knowingly collect data from minors. If you're a parent and believe your child provided information to us, contact us immediately and we'll delete it.
DelivaHere operates primarily in Nigeria. Your data is stored on servers in Nigeria and may be processed in other countries where our service providers operate. By using our platform, you consent to this transfer.
We use cookies and similar technologies to:
Required for basic functionality (cannot be disabled):
Help us understand how you use our platform:
Remember your settings:
Our platform may contain links to third-party websites or services. We're not responsible for their privacy practices. We encourage you to read their privacy policies before providing any information.
We may update this policy from time to time. If we make significant changes, we'll notify you via email or prominent notice on our platform at least 30 days before the changes take effect. Continued use after changes means you accept the updated policy.
If you have questions about this Privacy Policy, want to exercise your rights, or have privacy concerns, contact us:
We typically respond to privacy requests within 7 business days.
By using DelivaHere, you agree to this Privacy Policy and our Terms of Service.