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Cookie Policy

Last updated: April 12, 2026

1. Introduction

This Cookie Policy explains how DelivaHere ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at commerce.dlvh.site (the "Site").

By using our Site, you consent to the use of cookies as described in this policy. If you do not agree with our use of cookies, you should adjust your browser settings or discontinue using our Site.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" or "session" cookies:

  • Persistent cookies remain on your device until deleted or they expire
  • Session cookies are deleted when you close your browser

3. How We Use Cookies

We use cookies for the following purposes:

3.1 Essential Cookies

These cookies are necessary for the Site to function properly. They enable core functionality such as security, authentication, and access to secure areas. The Site cannot function properly without these cookies.

  • Authentication and session management
  • Security and fraud prevention
  • Load balancing and performance

3.2 Functional Cookies

These cookies allow us to remember your preferences and choices, such as language settings, currency, and region.

  • Remember your login details
  • Store your preferences and settings
  • Customize your experience

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously. This helps us improve our Site and services.

  • Page views and navigation patterns
  • Error tracking and debugging
  • Performance monitoring

3.4 Marketing Cookies

These cookies track your browsing activity to show you relevant advertisements and measure the effectiveness of our marketing campaigns.

  • Track ad performance
  • Personalize marketing content
  • Retargeting and remarketing

4. Third-Party Cookies

We may use third-party service providers who set cookies on our Site. These third parties include:

  • Payment processors (Paystack) - for secure payment processing
  • Analytics providers - to understand site usage
  • Customer support tools - for chat and support features

These third parties have their own privacy policies and we have no control over their cookies.

5. Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies
  • Delete all cookies when you close your browser

Note: Blocking or deleting cookies may affect your experience on our Site and some features may not function properly.

Browser-Specific Instructions

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

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